Get in Touch

We’re Here to Help

Choosing a plan, setting up stock, or inviting your team? Tell us what you sell and how your store works so we can help you get started.

Send Us a Message

Include your store address if you already have an account and describe the workflow you need help with.

Your message is submitted directly to our team. Please do not include passwords or payment details.

OUR TEAM

Let’s Start a Conversation

Ask about your catalog, warehouse count, staff access, or an existing store. Owners can also open a support ticket inside the app.

Sales Inquiries

Find a plan for your products, team size, warehouses, and order volume.

Technical Support

Get help with setup, troubleshooting and technical issues.

Store Setup

Plan your first catalog, warehouse, currency, and staff invitations.

FAQ

Frequently Asked Questions

What to expect from store setup, billing, and daily work in AxCart.

What happens after I create my store?

Enter your business and owner details, verify your email when prompted, and choose a plan. Free signup continues to setup; a paid plan goes through checkout first. Setup guides you through business details, your warehouse, currency, and optional staff invitations.

Can my staff use the same store account?

Invite staff with their own logins and assign roles with permissions for specific tasks. Staff can set up two-factor authentication, and store administrators can require it for administrator accounts. Your plan sets the number of staff accounts.

Can I track stock in more than one warehouse?

Yes. Track quantities by product, variant, and warehouse, receive purchases, and transfer stock between warehouses. Batch and expiry records help you manage dated goods. The number of warehouses available depends on your plan.

How do my online customers pay?

The storefront currently accepts cash-on-delivery orders. At the counter, you can record cash and card sales. Your AxCart subscription is billed separately through Lemon Squeezy. Ask us about your requirements if you need online card checkout for merchandise.

Does AxCart work without an internet connection?

AxCart is a cloud application used in your web browser and needs an internet connection. You can manage both counter sales and online orders in the app. Try the sample workspace on this site to explore the main flows before creating a store.

Where can I get help?

Store owners can open a platform support ticket from the app. For questions before signup, use the contact form and tell us about your store, team, and stock workflow. Customers can also use your store's own support portal to contact your team.

Still Have Questions?

Let’s Talk About Your Business

Tell us what you sell, how you track stock, and what your team needs help with.

Contact Us Now
YOUR AXCART TEST DRIVE

Try a counter sale. Explore the stock view.

Use sample products and orders to explore the interface. Demo changes stay in this preview; no real payment is taken.

Sample store / dashboardInteractive preview
All sales channelsSample workspace

Your business at a glance ☀

Good morning, Sophia. Here’s how your sample store is doing.

This week
Total revenue
$12,458 +12.5% vs. last week
Orders
320 +8.2% vs. last week
Products
1,245 +5.7% vs. last week
Customers
856 +10.3% vs. last week

Revenue overview

Revenue
$12,458+12.5% this week
$4k$3k$2k$1k
MonTueWedThuFriSatSun

Sales by channel

320total orders
In-store 64%Online 36%

Recent orders

OrderCustomerChannelTotalStatus
#AX-1004 Maria Garcia Online store $230.00 Completed
#AX-1003 Alex Smith Downtown store $45.00 Pending
#AX-1002 Sarah Khan Online store $85.00 Processing
One store. Your whole team.Click the tabs to explore